Knowledge Map

The Beep Knowledge Map is based on the Domain hierarchy. There are, at present, 5 Domains in Beep:

Work and skills

The digital SME

Social inclusion

Regional development

eGovernment

Each Domain is divided into Objectives (What do you want to achieve), and each Objective is further sub-divided into Key Factors (How to achieve it). In the Knowledge Map you search for cases at Key Factor level. You can view individual definitions, background materials and generic best practice syntheses of Domains, Objectives and Key Factors by clicking on them.

View Knowledge Map as a diagram

Domain	Objective	Key Factor
	To improve skills and competencies	Employer support for continuous learning Increased number of employees undertaking training Provision of learning Critical skills ownership
	To improve work structures and processes	Collaborative working Management of organisational knowledge Participation in decision making Business processes More innovative organisational structures
	To improve the quality of working life and working environment	Worker involvement and autonomy Workplace environments Increased flexibility of work patterns
Domain	Objective	Key Factor
	To improve networking	Use of ICT networks Supply chains Consumer networks Use of networks for collaboration.
	To improve innovation within an organisation	Innovation of products and services Integration of business processes
	To improve the effectiveness of human and knowledge resources	Use of knowledge resources Matching of human resources to business needs Use of financial transaction tools Business management
	To improve the effectiveness of B2B and B2C tools	Marketing Business strategies Use of e-transaction tools
Domain	Objective	Key Factor
	To improve access to information for all	Accessibility and usability of ICT Reduction in overall costs Compliance with standards and legislation
	To improve ICT training	Access to ICT in schools Training of trainers Educational resources ICT training programmes
	To improve the quality of life for vulnerable groups	Opportunities for women Support for the elderly Support for the disabled Support for the unemployed Support for ethnic minorities Support for low income households
	To improve awareness raising	Adoption of e-inclusion policies Networking between support organisations Awareness of support activities
Domain	Objective	Key Factor
	To improve territorial identity and structure	Improved regional identity Regional policy, strategy and planning Regional governance and institutional framework Transport infrastructure and services Regional physical infrastructure and services Regional ICT infrastructure and services
	To improve regional economic development	Regional economic investment and performance Regional economic structure and business activity Regional knowledge infrastructure Regional innovation and R&D Regional human capital Regional economic policy
	To improve regional social cohesion	Regional social and community services Regional quality of life Regional social capital Regional inclusion Regional social policy
	To improve regional environmental sustainability	More effective use of regional resources Cleaner and safer regional environments Regional emergency and disaster response Regional natural environment Regional environmental policy
Domain	Objective	Key Factor
	To ensure a public sector that is open and transparent	Regulatory, legal and legislative frameworks Development of policy and strategy within society Consultation and participation within society Decision-making within society eVoting
	To ensure a public sector that is at the service of all	Public eServices for Citizens Public eServices for Business Public eServices generating income for government Public eServices for registration Public eServices providing social and financial benefits for users Public eServices for permits and licenses Public services on-line delivery channels Public services off-line delivery channels Public eServices user trust and security Public eServices user design and fulfilment Public eServices user skills Public eServices user take-up
	To ensure a public sector that delivers maximum value for taxpayers’ money	eGovernment policy, strategies and management Government process and organisational re-engineering within agencies Government process and organisational re-engineering between agencies Public eServices public-private partnerships Public eServices public-civil society partnerships Public eServices finance Public eServices knowledge management Public eServices culture and ethics Public eServices human resources Public eServices data security and authentification Public eServices infrastructure, tools and applications
	To ensure a public sector that supports the overall development of society	Government support for territorial identity and structure Government support for economic development Government support for social cohesion and quality of life Government support for environmental sustainability

Select a search method:
Match on all Objectives (AND) You will only get cases which cover all the selected objectives.
Thus the more boxes you select the less cases you get
Match on all Objectives (OR) You will get all the cases that cover at least one of the selected objectives.
Thus the more boxes you select the more cases you get

Case relevance

Select a search method:
Match on all Objectives (AND)		You will only get cases which cover all the selected objectives. Thus the more boxes you select the less cases you get
Match on all Objectives (OR)		You will get all the cases that cover at least one of the selected objectives. Thus the more boxes you select the more cases you get
Case relevance

Domain resources web-sites: Work & Skills | The Digital SME | Social Inclusion | Regional Development | eGovernment