Beep learning resources

In addition to the database of good practice cases, the Beep Knowledge System comprises learning materials and supporting documents and services. These are listed below where relevant for Beep as a whole. For domain-specific learning resources, please click on the appropriate domain name.

Beep resources

Beep’s Final Report (PDF)

Report on eBest practice in NAS (ZIP)

European Funding support for Regional development with Addendum for Acceding Countries (2004) (PDF)

Analysis of Commission-supported initiatives (ZIP)

Domain resources

  Work & Skills

  The Digital SME

  Social Inclusion

  Regional Development

  eGovernment

Domain Report(s)

Work & Skills

• Document References and literature to the Work and Skills Domain
• Recommendations Work and skills – policy and research recommendations
• eEconomy – work and skills

The Digital SME

• Document References and literature to the Digital SME domain
• eEconomy – the digital SME
• Recommendations The digital SME – policy and research recommendations

Social Inclusion

• Research report eInclusion and eAccessibility
• Document References and literature to the Social Inclusion domain
• Recommendations Social inclusion – policy and research recommendations
• eSociety – social inclusion

Regional Development

• Document References and literature to the Regional Development Domain
• Links to other regional development resources and tools
• Recommendations Regional development – policy and research recommendations
• eEconomy and eSociety – the regional context
• Guide to European funding support for regional development
• Research report New regional agenda -- evolving practice and policy
• Research report Regional development and cohesion in the European Information Society – a review

eGovernment

• Research report Towards the eGovernment vision for EU in 2010: Research Policy Challenges. Draft Final Report
• eUser - Evidence-based support for the design and delivery of user-centred online public services
• ICTs and Governance
• Research report Reorganisation of government back-offices for better electronic public services – European good practices.
• PRISMA project
• Research report ePublic services in Europe: past, present and future – research findings and new challenges
• Document Progressing the Information Society: the role of government

Objective Report(s)

To improve skills and competencies

• Good practice synthesis Using ICT systems to learn
• Good practice synthesis Learning to use ICT systems

To improve work structures and processes

• Good practice synthesis Managing knowledge
• Good practice synthesis Using ICT to make work flexible

To improve the quality of working life and working environment

• Good practice synthesis Introducing usable ICT in work organisation

To improve networking

• Good practice synthesis Networking: from ICT to collaborative networks

To improve innovation within an organisation

• Good practice synthesis Innovation

To improve the effectiveness of B2B and B2C tools

• Good practice synthesis Marketing (from local to global)

To improve access to information for all

• Good practice synthesis Toward universal access: participation for all in the information society

To improve ICT training

• Good practice synthesis Improving continuous training in ICT: tackling the skills gap
• Good practice synthesis Bringing ICT to schools: learning in the information society

To improve the quality of life for vulnerable groups

• Good practice synthesis Helping disadvantaged groups: exploiting the social potential of ICT

To improve awareness raising

• Good practice synthesis Co-operating against the digital divide: Awareness raising and networking initiatives

To improve regional economic development

• Good practice synthesis Promoting regional knowledge and innovation

To improve regional social cohesion

• Good practice synthesis Regional social cohesion

To improve regional environmental sustainability

• Good practice synthesis Regional environmental sustainability

Key Factor Report(s)

Provision of learning

• eUser project - 25 country reports on the situation of eLearning in Europe

Critical skills ownership

• Analysis - Improving Critical Skills Ownership

Management of organisational knowledge

• Analysis - Improving Management of Organizational Knowledge

Increased flexibility of work patterns

• Analysis - Increasing Flexibility of Work Patterns

Use of networks for collaboration.

• Analysis - Improving collaborative networks

Accessibility and usability of ICT

• Analysis - To improve accessibility and usability of ICT

ICT training programmes

• Analysis - To improve ICT training programmes

Support for the disabled

• Analysis - To improve support for people with disabilities

Improved regional identity

• Good practice synthesis Promoting regional identity

Regional ICT infrastructure and services

• Good practice synthesis Upgrading regional ICT infrastructure and services

Regional economic investment and performance

• Good practice synthesis Improving regional investment and performance

Public eServices for Citizens

• Good practice synthesis Citizen portals

Public eServices for Business

• Good practice synthesis Business Portals
• Good practice synthesis Business public procurement

Public eServices generating income for government

• Good practice synthesis Citizen income tax
• Good practice synthesis Business social contributions for employees
• Good practice synthesis Business corporation tax and VAT
• Good practice synthesis Business customs declaration

Public eServices for registration

• Good practice synthesis Citizen certificates
• Good practice synthesis Business registration
• Good practice synthesis Citizen car registration

Public eServices providing social and financial benefits for users

• Good practice synthesis Citizen student grants
• Good practice synthesis Citizen social benefits - public libraries and declaration to police
• Good practice synthesis Citizen family allowances

Public eServices for permits and licenses

• Good practice synthesis Citizen enrolment in higher education
• Good practice synthesis Citizen building permission

Government support for environmental sustainability

• Good practice synthesis Business environmental-related permits